Question 1

What payment methods are available?

Accepted Answer

We support credit card payments. If your card was not issued in Korea, please select the “Overseas Card” option when proceeding with the payment.

Question 2

When is my reservation confirmed?

Accepted Answer

Your reservation is confirmed immediately after payment is completed. You will receive a confirmation message along with check-in instructions.

Question 3

Are there additional charges for extra guests?

Accepted Answer

Standard Occupancy: 6 · Maximum Occupancy: 8 · Extra Guest Fee: 50000

Question 4

Is there a security deposit?

Accepted Answer

We'll confirm this and get back to you. Please contact the host.

Question 5

What are the check-in and check-out times?

Accepted Answer

Check-in Time: 15:00 · Check-out Time: 11:00

Question 6

Is early check-in or late check-out available?

Accepted Answer

Early check-in and late check-out are subject to availability depending on the day’s reservation schedule and housekeeping timeline. However, luggage storage is available from 11:00 AM, so you are welcome to stop by and leave your bags before check-in. If late check-out is available, it can be arranged for an additional fee of KRW 50,000 per hour.

Question 7

Can I store my luggage before check-in?

Accepted Answer

We can store your luggage from 11:00 AM before check-in. You are welcome to leave your bags with us and take some time to explore Bukchon Hanok Village! :)

Question 8

How do I check out?

Accepted Answer

Check-out is by 11:00 AM, and there is no special procedure required. Simply turn off the heating/cooling and lights, just as you would when leaving the house, and close the front door when you depart. Your check-out will then be complete. If you experienced any inconvenience during your stay, please feel free to let us know anytime. We truly appreciate your feedback.

Question 9

Is parking available?

Accepted Answer

Parking is not available at the property. We recommend using the Hyundai Gyedong Building parking lot, which is located about a 3-minute walk from the property.

Question 10

Is WiFi available?

Accepted Answer

We'll confirm this and get back to you. Please contact the host.

Question 11

What amenities are provided?

Accepted Answer

At Gyedong Hanok 125, we provide essential bathroom amenities to ensure a comfortable stay. Amenities include shampoo, conditioner, body wash, body lotion, facial cleanser, toothbrush, toothpaste, and hand cream. In consideration of the environment, these amenities are provided in reusable containers. In addition, towels and basic toiletries are prepared for your convenience. Please refer to the room details page to see the full list of amenities.

Question 12

Is there a washer/dryer?

Accepted Answer

Yes, a washing machine and dryer are available in the house for your convenience during your stay. Laundry detergent is also provided, so please feel free to use them whenever needed.

Question 13

Are there quiet hours?

Accepted Answer

Yes. Gyedong Hanok 125 is located in a residential area of Bukchon, so Quiet Time begins after 9:00 PM. As local residents live nearby, we kindly ask guests to avoid loud noise, shouting, or playing music late in the evening. We appreciate your understanding and cooperation in helping maintain a peaceful and respectful environment for everyone.

Question 14

What is the cancellation and refund policy?

Accepted Answer

The cancellation and refund policy is as follows: - Cancellation up to 15 days before check-in: Full refund - Cancellation between 8–14 days before check-in: 50% cancellation fee of the reservation amount - Cancellation within 7 days of check-in or No-show: No refund (100% cancellation fee) For smoother reservation management, we kindly ask that you inform us as early as possible if you need to cancel your booking.

Question 15

Are pets allowed?

Accepted Answer

No, pets are not allowed at Gyedong Hanok 125. We kindly ask for your understanding regarding this policy.

Question 16

Are there convenience stores or supermarkets nearby?

Accepted Answer

There is a GS25 convenience store about a 3-minute walk from Gyedong Hanok 125. You can also find more information about nearby shops in the house guide provided in the accommodation.

Question 17

Is smoking allowed?

Accepted Answer

Smoking is strictly prohibited inside the house. A $100 cleaning fee may be charged in case of violation.

Question 18

How do I make a reservation for Gyedong Hanok 125?

Accepted Answer

Reservations can be made through the booking page on the official Gyedong Hanok 125 website(www.togyether.com). Simply select your desired dates and proceed with the payment to finalize your reservation. Afterward, you will receive an email with check-in instructions and information about your stay. If you have any questions regarding the reservation, please feel free to contact us anytime.

Question 19

What is the relationship between ToGyether and Gyedong Hanok 125?

Accepted Answer

ToGyether is a brand that curates hanok stays and cultural experiences, and Gyedong Hanok 125 is the first hanok stay operated by ToGyether. Built upon the traditional space of a hanok, ToGyether is a place brand that combines meaningful stays with cultural experiences. The brand plans to expand in the future through various stays and programs centered around Korean traditional spaces.

Gyedong Hanok 125

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